SERVICE POLICIES | camo academy

Service Policies | exchange | cancellation | reimbursement

Provision of service

The contracted services may be delivered online or in person according to the service contracted by the customer. This information is available on the service page. The date must be scheduled during the service scheduling process and can be changed a maximum of 72 hours in advance of your scheduled day.

Exchange | Cancellation | Reimbursement

The contracted services may be canceled within a maximum period of 72 hours after the down payment/ first payment was made (NOT THE SCHEDULED DAY). The cancellation of the service does not refund the enrollment or down payment/ security deposit, paid at the time of scheduling. The deposit amount refers to each service and will be demonstrated during the scheduling process other fees can apply.

The remaining amount will only be charged on the starting date of the course or procedure.

If the customer has paid the full amount of the service, it could be partially refunded if requested within 72 hours after the payment was made, and will be processed within a maximum period of up to 60 working days from the cancellation request. The refund will be made by bank transfer or ZELLE after discounting the deposit amount of up to 30% plus payment operator fees of 6.99% plus 15% cancelation fees. In cases of purchases in installments, the fees and interest related to the installment will not be refunded.

If the customer opts for a refund via credit card, the security deposit must be paid in full by ZELLE so that we can request cancellation of the total amount by the credit card payment operator. Exceptions may apply in specific cases, for more information contact our team directly through the contact page, so that we can assist you in the best possible way, fees and deposits will be discounted.

*After the first day of classes or the first consultation, the amount paid will no longer be refundable.

Contact for exchange requests | cancellation

To request the cancellation of your service, please contact us through our contact page or by email (support@leticiamarcelino.com) or WhatsApp (+1(407)5904542), cancelation requests out of the official methods pointed here will not be accepted.

Payment methods

Our website accepts several forms of payment to facilitate your purchase.

Online payments by zelle, Credit Card.

Payments to be agreed by: Zelle, Cashapp, Paypal, Wise transfer, Western Union and WireTransfer.

For more payment methods please contact our team through the contact page.

*By enrolling and making a payment, students agree to our non-refundable deposit policy, which covers preparatory costs and cannot be applied to future courses. Any cancellations or rescheduling must be requested in writing within 72 hours after payment, with refunds (minus a 20% deposit and up to 6.99% payment processing fees plus a 15% cancelation fee) processed within 60 working days. Refunds forfeits any reserved course placement, and re-enrollment will require new payment. After the first day of class, all tuitions, payments , and fees are non-refundable. Exceptions, if applicable, will be confirmed in writing by senior management.

LEGAL & USAGE CLAUSES

Effective for all Camo Academy training programs and services provided by LMS Aesthetic LLC (Camo Academy/ Leticia Marcelino), owned by Alexandre Stecca and Letícia Marcelino.

Image Usage & Content Rights

By enrolling in any course or service, the student irrevocably grants LMS Aesthetic LLC, Camo Academy, Alexandre Stecca, and Letícia Marcelino the unlimited, worldwide, and perpetual right to use any photographs, recordings, likenesses, written feedback, or content captured before, during, or after the training for marketing, promotional, and educational purposes.
This release includes rights to use on websites, printed material, social media, and third-party publications. Students shall not receive compensation for such use and waive any right to approve or inspect such materials.
Violation of this clause by attempting to revoke these rights after signing may result in a minimum statutory damages claim of $1,500 USD under Florida Civil Code and U.S. Copyright Act § 504(c).

Course Material Use Restrictions

All proprietary materials (digital, physical, recorded, and written) distributed or taught in Camo Academy programs are protected under U.S. Copyright Law and Florida Statute § 688.002 (Trade Secrets Act).
These materials are for the exclusive use of the enrolled student and may not be:

Copied
Sold
Repurposed for educational or commercial use
Shared in part or whole with third parties
Posted online or included in digital content or training programs

Unauthorized use or distribution will be treated as a violation of the Digital Millennium Copyright Act (DMCA) and misappropriation of trade secrets.
Minimum financial compensation for violations begins at $15,000 USD per infraction, based on precedents in civil litigation involving intellectual property misuse.

Unauthorized Use of Inks and Formulas for Teaching

The use of proprietary ink formulas, pigment blends, and neutralization techniques taught at Camo Academy is strictly prohibited for any teaching or training purposes for a period of no less than three (3) years from the student’s course completion date.
This includes the use of identical or visually similar color sets, formulations, and ingredients in any program not directly authorized and supervised by Camo Academy.

Violation constitutes direct competition and brand misrepresentation and is subject to legal recourse under Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA), Fla. Stat. § 501.201.
Minimum recoverable damages: $25,000 USD per offense.

Teaching Authorization Requirements

Teaching Camo Academy’s methodology, techniques, ink formulas, or procedures is expressly forbidden without:

Successful completion of the Camo Academy Master Training
Passing the official Camo Academy Instructor Certification Exam
Receiving a written, notarized approval signed by both founders, Alexandre Stecca and Letícia Marcelino, granting temporary license for educational use

Any unauthorized teaching, use of Camo Academy’s name, curriculum, or method constitutes breach of contract, false advertising under Lanham Act § 43(a), and tortious interference.
Minimum financial penalty: $35,000 USD plus recovery of lost revenue from diverted sales.

Use of Name and Brand Representation

Students may not at any time refer to their work, training, or business as “Letícia Marcelino Training,” “Camo Academy Certified,” “Camo Academy Technique,” or any derivative of these without the explicit written and signed consent of both owners.

Using the Camo Academy name without authorization to promote classes, services, or credentials is a violation of Florida Statutes § 817.41 (Misleading Advertising) and opens the student to a minimum fine of $25,000 USD and/or permanent injunction.

Student Agreement & Dispute Resolution Clause

By enrolling in any service or training, the student agrees to resolve all disputes directly with LMS Aesthetic LLC. The student waives all rights to file legal claims or lawsuits against the academy, its owners, or affiliates and agrees to first seek resolution via formal written communication.

Violations of these terms will result in immediate termination of mentorship, cancellation of certificates, and legal action under applicable statutes.
Camo Academy reserves the right to pursue all damages, attorney’s fees, and lost earnings under Florida Civil Practice and Remedies Code § 57.105.

Acknowledgment of Legal Terms

Enrollment in any Camo Academy program constitutes full understanding and acceptance of these legal terms.
These terms are governed by the laws of the State of Florida, and any legal action will be filed and processed in Orange County, FL.

Failure to comply will result in enforceable legal action and mandatory financial penalties.

Full student terms can be found here: https://www.camoacademy.com/terms-and-conditions-for-training